Shipping policy
Shipping Policy
Last Updated: September 2, 2026
At Daylume, we carefully prepare and ship physical planners so your order reaches you safely and on time.
Order Processing
Orders are typically processed within 1–2 business days after payment has been successfully received.
Once your order has been processed, it will be handed over to our shipping carrier for delivery.
Shipping Time
Our estimated shipping time is 3–5 business days.
Please note that delivery times are estimates and may vary depending on your location, carrier delays, holidays, weather conditions, or other circumstances outside our control.
Shipping Confirmation & Tracking
When available, tracking information will be provided after your order has shipped. You can use the tracking information to monitor the progress of your delivery.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you realize that your shipping information is incorrect, please contact us as soon as possible. We will do our best to update the information before the order is processed or shipped.
Delayed or Lost Packages
Although we work with shipping carriers to ensure timely delivery, Daylume cannot guarantee delivery dates once an order has been handed to the carrier.
If your package appears to be delayed or lost, please contact us at support@Daylume.shop, and we will do our best to assist you.
Damaged Packages
If your planner arrives damaged, please contact us promptly with your order details and photographs of the damaged item. We will review the situation and work with you toward an appropriate solution.
Contact Us
If you have questions about shipping or your order, please contact us:
Daylume
1730 Brookside Drive
Birmingham, AL 35203
United States
Email: support@Daylume.shop
Phone: +1 (251) 426-6839