Return and Refund Policy

Last Updated: September 2, 2026

At Daylume, we want you to be completely satisfied with your purchase. If you are not satisfied with your physical planner, we offer a 30-day return period from the date your order is delivered.

Returns

You may request a return within 30 days of delivery.

To be eligible for a return, the planner should be returned in its original condition. Items that have been used, damaged, or altered after delivery may not qualify for a refund.

Free Return Shipping

Daylume provides free return shipping for eligible returns. Please contact our support team before returning your order so we can provide you with the necessary return instructions.

Refunds

Once we receive and inspect your returned planner, we will process your refund if the return meets our requirements.

Approved refunds will be issued to the original payment method. The time it takes for the refund to appear may vary depending on your bank or payment provider.

Restocking Fees

Daylume does not charge any restocking fees.

Damaged or Incorrect Orders

If your planner arrives damaged, defective, or you receive an incorrect item, please contact us as soon as possible. We will review the issue and help arrange an appropriate resolution.

Please include your order information and, when helpful, photos of the item so we can assist you efficiently.

Order Cancellations

Orders may be cancelled within 24 hours of purchase, provided the order has not already been processed or shipped.

After this period, cancellation may no longer be possible. If the order has already shipped, you may use our return process after delivery.

Contact Us

If you have any questions about returns or refunds, please contact us:

Daylume
1730 Brookside Drive
Birmingham, AL 35203
United States

Email: support@Daylume.shop
Phone: +1 (251) 426-6839